This Privacy Policy explains how gangbet collects, uses, discloses, and safeguards your personal data when you use our platform. Your privacy is important to us and we are committed to handling your information with care and transparency.
Core principles that guide how gangbet handles your personal data
gangbet collects only the personal data that is strictly necessary for the purposes set out in this Policy. We do not collect data speculatively or for undisclosed purposes.
Your data is not sold to third parties. Disclosure to external organisations occurs only where required by law, necessary for platform operation, or with your explicit consent.
All personal data held by gangbet is stored using industry-standard encryption. Access to member data is restricted to authorised personnel on a strict need-to-know basis.
You have the right to access, correct, and request deletion of your personal data. gangbet provides straightforward channels to exercise these rights without unnecessary delay.
This Policy is written in plain language. gangbet notifies members of material changes to how personal data is processed before those changes take effect.
Personal data is retained only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable regulatory and legal obligations.
1.1 This Privacy Policy is issued by the operator of the gangbet platform, accessible at gangbet.co and its associated subdomains (collectively, the "Platform"). References to "gangbet", "we", "us", and "our" in this Policy refer to the gangbet platform operator in its capacity as data controller.
1.2 gangbet operates as an online sports betting and casino platform serving adult members in Malaysia and other permitted jurisdictions. gangbet is subject to applicable data protection requirements under the international regulatory framework governing its operations, as well as applicable Malaysian law including the Personal Data Protection Act 2010 (PDPA) where relevant to the processing of personal data of Malaysian residents.
1.3 If you have any questions about this Policy or our data practices, please contact our Data Privacy team using the contact details set out in Section 13.
2.1 gangbet collects personal data that you provide directly, data generated by your use of the Platform, and data received from third parties in connection with your account verification and payment processing. The categories of personal data we collect are set out in the table below.
| Category | Data Elements | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Provided by you at registration or during KYC |
| Contact Data | Email address, mobile phone number, residential address | Provided by you at registration or in account settings |
| Financial Data | Payment method identifiers (e.g., masked account numbers), deposit and withdrawal transaction records, account balance history | Generated by transactions on the Platform; received from payment processors |
| KYC Documents | Copies of national identity card, passport, or other government-issued ID; proof of address documents | Uploaded by you during identity verification |
| Betting & Gaming Data | Wager history, bet amounts, game selections, outcomes, session duration, bonus usage | Automatically generated by Platform activity |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, login timestamps, session data | Automatically collected when you access the Platform |
| Communication Data | Records of Live Chat conversations, support ticket history, email correspondence with gangbet | Generated by interactions with gangbet support |
2.2 gangbet does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) except where strictly required by applicable responsible gaming regulations and expressly consented to by you.
3.1 gangbet uses the personal data it collects for the following purposes:
4.1 gangbet processes your personal data on the following legal bases:
5.1 The gangbet Platform uses cookies and similar tracking technologies to maintain session state, remember your login status on trusted devices, and analyse aggregate usage patterns. Cookies used by gangbet fall into the following categories:
5.2 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the gangbet Platform.
5.3 gangbet does not use third-party advertising cookies or share tracking data with advertising networks.
6.1 gangbet does not sell your personal data to third parties. We may share your data with the following categories of recipients in the circumstances described:
6.2 Any third-party recipients of your personal data are required by contract to maintain appropriate technical and organisational measures to protect that data and to use it only for the purposes for which it was disclosed.
7.1 As an online platform operating under an international regulatory framework, gangbet may transfer personal data to, and process it in, countries outside Malaysia. Where such transfers occur, gangbet ensures that appropriate safeguards are in place — including contractual data transfer mechanisms or transfers to countries that provide an adequate level of data protection — to protect the security and confidentiality of your personal data.
7.2 If you have questions about the specific safeguards applicable to a particular transfer of your data, please contact gangbet using the details in Section 13.
8.1 gangbet retains personal data only for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable legal, regulatory, and compliance obligations. The following general retention periods apply:
8.2 Where personal data is no longer required and no legal obligation requires its retention, gangbet will securely delete or anonymise such data in accordance with its data disposal procedures.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by gangbet:
9.2 To exercise any of the above rights, please contact the gangbet privacy team via Live Chat or email (contact details in Section 13). gangbet will respond to verified requests within 30 days. We may need to verify your identity before processing your request.
10.1 The gangbet Platform is strictly intended for use by persons aged 21 years and above. gangbet does not knowingly collect or process personal data of persons under the age of 21.
10.2 Where gangbet becomes aware that personal data has been collected from a person under 21 — whether through misrepresentation during registration or otherwise — such data will be deleted and the associated Account will be suspended immediately.
10.3 If you have reason to believe that a person under 21 has registered an Account with gangbet, please contact us immediately at the details provided in Section 13.
11.1 gangbet implements appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls, and regular security reviews.
11.2 While gangbet takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are also responsible for maintaining the security of your Account credentials. If you suspect that your Account has been accessed without your authorisation, please contact gangbet support immediately via Live Chat.
11.3 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, gangbet will notify you without undue delay in accordance with applicable legal requirements.
12.1 gangbet reserves the right to update or amend this Privacy Policy from time to time. The most current version of this Policy will always be published at gangbet.co/privacy-policy, bearing the effective "Last Updated" date shown at the top of this page.
12.2 Where changes are material — meaning they affect how gangbet processes your personal data in a way that is less favourable to you — we will notify you by email to your registered address or via a prominent notice upon login, prior to the changes taking effect.
12.3 Your continued use of the gangbet Platform following notification of amendments constitutes your acknowledgement of the revised Policy. If you do not accept the revised Policy, please cease using the Platform and close your Account.
If you have any questions, concerns, or requests relating to this Privacy Policy or gangbet's handling of your personal data, please contact our privacy team through the following channels:
Your personal data is handled with the same care we apply to your funds — securely, transparently, and only for the purposes that matter. Sign in to manage your preferences at any time.
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